Service & Support
To help you get the most out of your Firefly solutions, we offer a wide range of services that can help you increase efficiency and unlock new opportunities to increase safety and productivity.
Service & support
In order to optimize your Fire Protection System we offer proactive service visits. With Firefly you will get an extensive system life cycle with availability of spare parts.
The connectivity of our system allow you to get fast remote support whenever you need it.
Create a support ticket
Create a support ticket via the website
Call us
Call our technical support
E-mail us
Email our team. We normally answer within 24 h
Order spareparts
Firefly´s original spare parts are the basis for maximum uptime. With our spare parts services you can be assured that your Firefly equipment will keep its quality and continously be optimized in terms of usability performance.
Based on your needs we offer original spare parts or when possible, reparation services. It does not matter where in the world you are located, we will handle your request in an efficient and professional manner.
Get a quote through the website
Create a support ticket via the website
Call us
Call our international service team
E-mail us
Email our team. We normally answer within 24 h
Return of goods
For a faster processing of your returned materials, it is important to create a return request.
Create a return ticket
Create a support ticket via the website